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With most airlines, the formal job title is "fleet service agent/clerk", though the position is commonly known amongst airline employees as a "ramp agent", due to the job's location on the airport ramp (tarmac).
Imagine a customer-service center that speaks your language, no matter what it is. Alorica, a company in Irvine, California, that runs customer-service centers around the world… Associated Press ...
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Indeed, Inc. is an American worldwide employment website for job listings launched in November 2004. It is an independent subsidiary of multinational company Recruit Holdings . It is headquartered in Austin, Texas , and Stamford, Connecticut , with additional offices around the world. [ 3 ]
A line tech attaches a tow bar to a small private jet. A line technician (commonly known as a line tech, line guy, gas jockey or ramp rat) is someone who works on an airport ramp at a fixed-base operator (FBO), a business that typically handles general aviation aircraft as opposed to commercial traffic.
[citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's ...