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  2. Ishikawa diagram - Wikipedia

    en.wikipedia.org/wiki/Ishikawa_diagram

    Ishikawa diagrams (also called fishbone diagrams, [1] herringbone diagrams, cause-and-effect diagrams) are causal diagrams created by Kaoru Ishikawa that show the potential causes of a specific event. [2] Common uses of the Ishikawa diagram are product design and quality defect prevention to identify potential factors causing an overall effect ...

  3. Five whys - Wikipedia

    en.wikipedia.org/wiki/Five_whys

    In this example, the fifth "why" suggests a broken process or an alterable behavior, which is indicative of reaching the root-cause level. This nature of the answer to the fifth why in the example is an important aspect of the five why approach. The real root cause should point toward a process that is not working well or does not exist. [4]

  4. Root cause analysis - Wikipedia

    en.wikipedia.org/wiki/Root_cause_analysis

    In the field of science and engineering, root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. [1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [2] rail transport, or nuclear plants), medicine (for medical diagnosis), healthcare industry (e ...

  5. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    Histogram. Pareto chart. Scatter diagram. Flow chart. Run chart. The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used ...

  6. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    For example, an "Is/Is Not" worksheet is a common tool employed at D2, and Ishikawa, or "fishbone," diagrams and "5-why analysis" are common tools employed at step D4. In the late 1990s, Ford developed a revised version of the 8D process that they call "Global 8D" (G8D), which is the current global standard for Ford and many other companies in ...

  7. DMAIC - Wikipedia

    en.wikipedia.org/wiki/DMAIC

    The purpose of this step is to identify, validate and select a root cause for elimination. A large number of potential root causes (process inputs, X) of the project problem are identified via root cause analysis (for example, a fishbone diagram). The top three to four potential root causes are selected using multi-voting or other consensus ...

  8. Causality - Wikipedia

    en.wikipedia.org/wiki/Causality

    Used in management and engineering, an Ishikawa diagram shows the factors that cause the effect. Smaller arrows connect the sub-causes to major causes. For quality control in manufacturing in the 1960s, Kaoru Ishikawa developed a cause and effect diagram, known as an Ishikawa diagram or fishbone diagram. The diagram categorizes causes, such as ...

  9. Pareto chart - Wikipedia

    en.wikipedia.org/wiki/Pareto_chart

    Pareto chart. A Pareto chart is a type of chart that contains both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is represented by the line. The chart is named for the Pareto principle, which, in turn, derives its name from Vilfredo Pareto, a noted Italian economist.