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  2. Recruitment - Wikipedia

    en.wikipedia.org/wiki/Recruitment

    Recruitment is the overall process of identifying, sourcing, screening, shortlisting, and interviewing candidates for jobs (either permanent or temporary) within an organization. Recruitment also is the process involved in choosing people for unpaid roles .

  3. Personnel selection - Wikipedia

    en.wikipedia.org/wiki/Personnel_selection

    Personnel selection is the methodical process used to hire (or, less commonly, promote) individuals.Although the term can apply to all aspects of the process (recruitment, selection, hiring, onboarding, acculturation, etc.) the most common meaning focuses on the selection of workers.

  4. Recruiting metrics - Wikipedia

    en.wikipedia.org/wiki/Recruiting_metrics

    Many recruitment metrics are used by organizations to gain valuable insights on potential candidates during the recruitment process: Identification of candidates, sometimes known as sourcing personnel. Attraction of candidates. Interviewing and assessment of candidates. Overall process improvement of the recruiting workflow and steps.

  5. Flowchart - Wikipedia

    en.wikipedia.org/wiki/Flowchart

    A flowchart is a type of diagram that represents a workflow or process. A flowchart can also be defined as a diagrammatic representation of an algorithm, a step-by-step approach to solving a task. The flowchart shows the steps as boxes of various kinds, and their order by connecting the boxes with arrows.

  6. Swimlane - Wikipedia

    en.wikipedia.org/wiki/Swimlane

    The swimlane flowchart differs from other flowcharts in that processes and decisions are grouped visually by placing them in lanes. Parallel lines divide the chart into lanes, with one lane for each person, group or sub process. Lanes are labelled to show how the chart is organized.

  7. Standard operating procedure - Wikipedia

    en.wikipedia.org/wiki/Standard_operating_procedure

    A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations .

  8. Staffing - Wikipedia

    en.wikipedia.org/wiki/Staffing

    Staffing is the process of finding the right worker with appropriate qualifications or experience and recruiting them to fill a job position or role. [1] [2] Through this process, organizations acquire, deploy, and retain a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness. [3]

  9. Service blueprint - Wikipedia

    en.wikipedia.org/wiki/Service_blueprint

    A complex service process is one that has many steps. Divergence refers to the degree of latitude, freedom, judgment, discretion, variability or situational adaptation permitted within any step of the process. The number of call-out signs attached to steps is an indicator of a service process that allows wide latitude to vary steps in the ...

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