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2. Gate agent - Wikipedia

   en.wikipedia.org/wiki/Gate_agent

   [citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's ...

3. Baggage handler - Wikipedia

   en.wikipedia.org/wiki/Baggage_handler

   With most airlines, the formal job title is "fleet service agent/clerk", though the position is commonly known amongst airline employees as a "ramp agent", due to the job's location on the airport ramp (tarmac).

4. General sales agent - Wikipedia

   en.wikipedia.org/wiki/General_sales_agent

   A general sales agent is a sales agent for an airline company who is authorized to sell travel tickets and assist the public with travel-related needs. [ 1 ] [ 2 ] [ 3 ] Its duties also include performing tasks that aid in the company's achievement of its sales objectives.

5. Airport check-in - Wikipedia

   en.wikipedia.org/wiki/Airport_check-in

   Airport check-in is the process whereby an airline approves airplane passengers to board an airplane for a flight. Airlines typically use service counters found at airports for this process, and the check-in is normally handled by an airline itself or a handling agent working on behalf of an airline.

6. Flight delayed or canceled? What airlines owe you in ... - AOL

   www.aol.com/news/flight-delayed-canceled...

   Airline customer service agents can assist with questions, concerns or assistance on delayed and canceled flights. These are the numbers for the airlines at DFW International Airport . AeroMexico ...

7. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

8. Flight attendant - Wikipedia

   en.wikipedia.org/wiki/Flight_attendant

   Once up in the air, flight attendants will usually serve drinks and/or food to passengers using an airline service trolley. The duty has led to the mildly derogatory slang term "trolley dolly". [31] When not performing customer service duties, flight attendants must periodically conduct cabin checks and listen for any unusual noises or situations.

9. Aircraft ground handling - Wikipedia

   en.wikipedia.org/wiki/Aircraft_ground_handling

   Icelandair Boeing 757 being serviced by another airline; SAS at Gardermoen Airport A ground-handling tug pulls a British Airways Boeing 747-400 at Heathrow Airport, England Airbus A380-800 operated by Qatar Airways on apron outside Heathrow Terminal 4 with a wide range of ground handling equipments around such as aircraft container, pallet loader, ULD, jet air starter, belt loader, pushback ...