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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4. Follow the on-screen prompts to complete the process. Sign in with 2-step for phone. 1.
Account recovery typically bypasses mobile-phone two-factor authentication. [2] [failed verification] Modern smartphones are used both for receiving email and SMS. So if the phone is lost or stolen and is not protected by a password or biometric, all accounts for which the email is the key can be hacked as the phone can receive the second factor.
No one should ever ask you for a six-digit verification code — not a stranger on social media, not tech support, not even your bank. If someone does, end the conversation and block their number ...
Similarly, if you have the account password but not the verification code, you can't access your account. Scammers also need both "keys" to break into your account. To achieve this, they may try ...
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
User being asked to dial a number or a send a message which helps the server identify that the number is genuine and valid. With the advent of smartphones, type 0 or type 1 SMS are also being employed to send the codes which are used to verify the genuine user. Soft tokens generated within the smartphone or push messages can also be used.