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If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the list of sites you allow pop-ups from. • Manage pop-ups in Edge • Manage pop-ups in Safari • Manage pop-ups in Firefox • Manage pop-ups in Chrome. While Internet ...
Disable pop-up blocking If you're blocking pop-ups in your browser, it may cause problems when accessing AOL Mail, especially if you have your mail set to open in a pop-up window when writing a new message.
• Restore your browser's default settings in Edge • Restore your browser's default settings in Safari • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated.
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Though you may be prompted to select either IMAP or POP, we recommend using IMAP as it works best with AOL Mail. Update your email client application If you're using an older version of your email client, it could be outdated and no longer compatible with the latest security settings.
If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...
POP downloads a copy of your emails from your account (mail.aol.com) to the app. This means that if you delete an email from your account after it's been downloaded, the downloaded copy remains in the app. Additionally, POP only downloads emails from the Inbox (not personalized folders), so to download all of your emails, you'd need to move ...
• If the issue still exists, proceed to the next step. If the issue still exists, proceed to the next step. • Open a browser. • Go to beta.aol.com • Click on AOL Desktop • On the right of the page you will see the latest revision number. • Compare that version to what is listed when you click About AOL from the Help menu.
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