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In 1998, Royal Mail launched RelayOne as an email to postal service system. [47] In 1999, Royal Mail launched a short-lived e-commerce venture, ViaCode Limited, aimed at providing encrypted online communications services. [48] However, it failed to make a profit and closed in 2002. [49]
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After the opening up of the industry, competitors such as Whistl and UK Mail found their place offering business postal solutions. These companies, despite being competitors to Royal Mail, hand over sorted mail to the Royal Mail for "last mile delivery" due to the sheer dominance the latter hold in a process called 'Down Stream Access'. [3]
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International Distribution Services plc (formerly Royal Mail Limited, Royal Mail plc and International Distributions Services plc) is a British company providing postal and courier services. The UK government initially retained a 30% stake in the company, [ 4 ] but sold its remaining shares in 2015. [ 5 ]
The Parcel Post service of Royal Mail was started in 1883, [6] though parcel services operated by the railway companies, later Red Star Parcels and British Road Services, were also heavily used for many decades. Royal Mail was split into three divisions in 1986 [6] and in August 1990, Royal Mail Parcels was rebranded as Parcelforce.