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  2. Alternative dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Alternative_dispute_resolution

    Alternative" dispute resolution is usually considered to be alternative to litigation. For example, corporate dispute resolution can involve a customer service department handling disputes about its own products; addressing concerns between consumers and independent, third-party sellers; and participating in a reputation-based enforcement ...

  3. Program on Negotiation - Wikipedia

    en.wikipedia.org/wiki/Program_on_Negotiation

    In 1979, co-authors of the bestseller Getting to Yes: Negotiating Agreement without Giving In, Roger Fisher and William Ury, along with Bruce Patton founded the Harvard Negotiation Project (HNP), with a mission to improve the theory, teaching, and practice of negotiation and dispute resolution, so that people could deal more constructively with conflicts ranging from the interpersonal to the ...

  4. Dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Dispute_resolution

    Some use the term dispute resolution to refer only to alternative dispute resolution (ADR), that is, extrajudicial processes such as arbitration, collaborative law, and mediation used to resolve conflict and potential conflict between and among individuals, business entities, governmental agencies, and (in the public international law context ...

  5. Arbitration in the United States - Wikipedia

    en.wikipedia.org/wiki/Arbitration_in_the_United...

    Arbitration, in the context of the law of the United States, is a form of alternative dispute resolution.Specifically, arbitration is an alternative to litigation through which the parties to a dispute agree to submit their respective evidence and legal arguments to a third party (i.e., the arbitrator) for resolution.

  6. Federal Mediation and Conciliation Service (United States)

    en.wikipedia.org/wiki/Federal_Mediation_and...

    In 1975, FMCS officially entered a new arena: Alternative Dispute Resolution (ADR). Congress passes Public Law 93-531, directing the Service to mediate a 100-year old land dispute between the Hopi and Navajo Indian Tribes in Arizona. [11] In 1978, Congress extended the FMCS charter to mediate disputes beyond the private sector to the Federal ...

  7. Frank Sander - Wikipedia

    en.wikipedia.org/wiki/Frank_Sander

    Frank E. A. Sander (July 22, 1927 – February 25, 2018) was an American professor emeritus and associate dean of Harvard Law School. [1] He pioneered the field of alternative dispute resolution and is widely credited with being a father of the field in the United States as a result of his paper, The Varieties of Dispute Processing, presented at the Pound Conference in 1976 in Minneapolis ...

  8. Forum selection clause - Wikipedia

    en.wikipedia.org/wiki/Forum_selection_clause

    In contract law, a forum selection clause (sometimes called a dispute resolution clause, choice of court clause, governing law clause, jurisdiction clause or an arbitration clause, depending on its form) in a contract with a conflict of laws element allows the parties to agree that any disputes relating to that contract will be resolved in a specific forum.

  9. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.