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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
• Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
You can view your AOL billing statement on a computer by following the steps below. 1. Go to MyAccount and sign in. 2. In the left navigation menu, click My Wallet | select View My Bill. - The Billing Statement page will appear. 3. From the dropdown menu, select the time period you want to view.
• Your account number • Your cancellation or confirmation number • The daytime phone number you provided when you registered with us. Please send the requested information to: AOL Inc. Billing Operations & Services 11955 Democracy Dr Dept. # 5627 Reston VA 20190-5662. Contact customer service
Designate a secondary billing contact. 1. Go to My Account and sign in with your primary username and password. 2. Click Update Contact Information. 3. Make sure all of your current information is correct. 4. Under "Secondary Billing Contact," enter the full name of the person you want to designate for the role. 5. Click Save.
If your card number has changed, you must add a new card. 1. Sign in to your My Account page. 2. Click My Wallet. 3. Click Payment Methods. 4. Click Add Credit or Debit Card. 5. Enter the new info. 6. Click Submit.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!