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If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.
If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.
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Internet Explorer 11 (IE11) is the eleventh and final version of the Internet Explorer web browser. It was initially included in the release of Windows 8.1 , Windows RT 8.1 and Windows Server 2012 R2 on October 17, 2013, and was later released for Windows 7 and Windows Server 2008 R2 on November 7, 2013.
Newer browsers provide added benefits, such as increased web surfing security, private browsing, and faster web page uploads. To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser.
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.
Internet Explorer 7 is the seventh major version of Internet Explorer, released on October 18, 2006, for Windows XP SP2, Windows Server 2003 SP1 and as the default web browser for Windows Vista, Windows Server 2008 and Windows Embedded POSReady 2009. IE7 introduces tabbed browsing.