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An Openreach engineer working on the "Superfast West Yorkshire" project in Wetherby (2014) at a manhole. Following the Telecommunications Strategic Review (TSR), in September 2005 British Telecom signed undertakings with Ofcom to create a separate division, for the purpose of providing equal access to BT’s local access network and backhaul products. [3]
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He was appointed Head of UK Retail Bank on 1 December 2010 as Group General Manager and deputy head of HSBC UK, replacing Paul Thurston. He is credited with putting in place the firms approach to Treating Customers Fairly. [5] He left at the end of October 2012. [6] Brian Robertson was Head of HSBC Group's (combined) UK operations at the time.
Account managers do not manage the daily running of the account. They manage the relationship with the client of the account(s) they are assigned to. Generally, a client will remain with one account manager throughout the account's duration. Account managers serve as the interface between the customer service and the sales no in a company. [1]
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The account executive is also tasked with bringing more clients into the agency to increase revenue. The account executive will typically have 1 or 2 assistants and reports to the respective account supervisor/manager [2] and/or to the client service director/account director. This depends on the country and on the account (s)he is working for.