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SolarWinds Corporation is an American company that develops software for businesses to help manage their networks, systems, and information technology infrastructure. It is headquartered in Austin, Texas , with sales and product development offices in a number of locations in the United States and several other countries. [ 3 ]
Samanage, now part of SolarWinds, an enterprise service-desk and IT asset-management provider, had its headquarters in Cary, North Carolina.The company's flagship product, Samanage, operates as a multi-tenant, Software-as-a-Service (SaaS) system for IT and enterprise service management.
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Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
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Today's NYT Connections puzzle for Saturday, December 14, 2024The New York Times
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