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  2. Business relationship management - Wikipedia

    en.wikipedia.org/wiki/Business_relationship...

    defined relationship types, in which each type has a specified purpose, associated roles, and a measurable outcome; a set of processes that make up the business relationship lifecycles; a set of principles that apply specifically to these lifecycle processes; Assets and products derived from the BRM model are meant to inform and support:

  3. Relationship marketing - Wikipedia

    en.wikipedia.org/wiki/Relationship_marketing

    Relationship marketing is a form of marketing developed from direct response marketing campaigns that emphasizes customer retention and satisfaction rather than sales transactions. [ 1 ] [ 2 ] It differentiates from other forms of marketing in that it recognises the long-term value of customer relationships and extends communication beyond ...

  4. Organizational chart - Wikipedia

    en.wikipedia.org/wiki/Organizational_chart

    An organizational chart, also called organigram, organogram, or organizational breakdown structure (OBS), is a diagram that shows the structure of an organization and the relationships and relative ranks of its parts and positions/jobs. The term is also used for similar diagrams, for example ones showing the different elements of a field of ...

  5. Task-oriented and relationship-oriented leadership - Wikipedia

    en.wikipedia.org/wiki/Task-oriented_and...

    The task-relationship model is defined by Donelson Forsyth as "a descriptive model of leadership which maintains that most leadership behaviors can be classified as performance maintenance or relationship maintenances". [1] Task-oriented and relationship-oriented leadership are two models which are often compared, as they are known to produce ...

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1]

  7. Marketing management - Wikipedia

    en.wikipedia.org/wiki/Marketing_management

    More broadly, marketing managers work to design and improve the effectiveness of core marketing processes, such as new product development, brand management, marketing communications, and pricing. Marketers may employ the tools of business process re-engineering to ensure these processes are properly designed, and use a variety of process ...

  8. Entity–relationship model - Wikipedia

    en.wikipedia.org/wiki/Entity–relationship_model

    Diagrams created to represent attributes as well as entities and relationships may be called entity-attribute-relationship diagrams, rather than entity–relationship models. An ER model is typically implemented as a database. In a simple relational database implementation, each row of a table represents one instance of an entity type, and each ...

  9. Matrix management - Wikipedia

    en.wikipedia.org/wiki/Matrix_management

    A matrix organization. Matrix management is an organizational structure in which some individuals report to more than one supervisor or leader—relationships described as solid line or dotted line reporting, also understood in context of vertical, horizontal & diagonal communication in organisation for keeping the best output of product or services.