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  2. Data center management - Wikipedia

    en.wikipedia.org/wiki/Data_center_management

    A library help desk. Technical support (often shortened to tech support) refers to services. Within a corporation, these are also known as help desks [38] often arrange their technical support structure as a three-tier (plus two) system: [39] Tier 1: Basic help desk – initial point of contact, including software opening a trouble ticket.

  3. Desktop outsourcing - Wikipedia

    en.wikipedia.org/wiki/Desktop_outsourcing

    Desktop outsourcing is the process in which an organization contracts a third party to maintain and manage parts of its IT infrastructure. Contracts vary in depth and can range from Computer hard - and software maintenance to Desktop virtualisation , SaaS -implementations and Helpdesk operation.

  4. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .

  5. Xerox Named a Help Desk Outsourcing Leader in Magic ... - AOL

    www.aol.com/news/2012-09-20-xerox-named-a-help...

    Xerox Named a Help Desk Outsourcing Leader in Magic Quadrant Report DALLAS--(BUSINESS WIRE)-- Xerox (NYS: XRX) provides complete vision, ability to execute, and leadership for industry-focused ...

  6. Qualfon - Wikipedia

    en.wikipedia.org/wiki/Qualfon

    Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 [where?] and is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).

  7. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

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