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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
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The service is sold exclusively to Comcast internet subscribers, and includes access to Xfinity WiFi. [ 116 ] [ 115 ] Analysts perceived Xfinity Mobile as being a response to AT&T's acquisition of DirecTV , which added the national satellite provider alongside its existing wireline and wireless services, and an increased push towards mobile ...
The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [238] Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001.
Comcast, the largest cable operator in the U.S., said personal data for approximately 35.9 million customers of its Xfinity services may have been illegally accessed by hackers in a security ...
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
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Diversity's impact on financial performance. Based on a survey this year of 400 C-suite and HR leaders, executive search firm Bridge Partners found leaders said the top benefit of DEI efforts is a ...