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Gametime is a mobile ticket marketplace app developed by San Francisco-based Gametime United Inc., which was founded by Brad Griffith in late 2012. The app was released for iOS in May 2013, with an Android version released in March 2014.
A mobile ticket contains a verification unique to the holder's phone. Mobile tickets reduce the production and distribution costs associated with paper-based ticketing for operators by transferring the burden to the customer, [1] who is required to contribute the cost of the physical device and internet access to the process. [2]
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Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [ 12 ]
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