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  2. 311 (telephone number) - Wikipedia

    en.wikipedia.org/wiki/311_(telephone_number)

    The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.

  3. N11 code - Wikipedia

    en.wikipedia.org/wiki/N11_code

    The mnemonic N stands for the digits 2 through 9 and thus the syntax stands for the codes 211, 311, 411, 511, 611, 711, 811, and 911. These dialing codes provide access to special local services, such as 911 for emergency services, which is a facility mandated by law in the United States. The (FCC) in CC Docket 92-105, specified how the N11 ...

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  5. Columbus won't explain critical cyber service outage ...

    www.aol.com/columbus-wont-explain-critical-cyber...

    A call to the city's 311 center Tuesday morning resulted in a recording saying that there was an estimated 46-minute wait to speak to an operator. The city payroll system, responsible for keeping ...

  6. Dispatcher - Wikipedia

    en.wikipedia.org/wiki/Dispatcher

    A dispatcher in Germany at work with an accident involving a tram. An emergency dispatcher, also known as public safety dispatcher, 9-1-1 dispatcher, or public safety telecommunicator [3] receives calls from individuals who require emergency services, including police services, firefighting, and emergency medical services.

  7. List of emergency telephone numbers - Wikipedia

    en.wikipedia.org/wiki/List_of_emergency...

    Coast guard – 118; [31] Information about emergencies – #7119 free call; Information about emergencies – #9110 pay call; Roadside assistance – #8139. 112 and 911 redirect to 110 on mobile phones and telephones that are present at all United States military installations. Jordan: 911: Mobile phones – 112. Kazakhstan: 112

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