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The remit of the Ombudsman was extended in 1973 to cover the National Health Service. In 1996, the Ombudsman was empowered to investigate complaints about clinical judgment. By law, complaints made to the Parliamentary Ombudsman about UK Government departments and other UK public organisations must be referred by a Member of Parliament (MP).
As the 2014/15 fiscal year, the service cost approximately £12 million per annum. [11] The Commission for Local Administration is the official title of the body that runs the Local Government Ombudsman service. The stated objective of the LGO is to remedy injustice and improve local public services.
The Department of Prices and Consumer Protection was established in 1974. This was the first time a government department's title made reference to consumer protection. In 2011 Consumer Minister Edward Davey announced plans within a policy document called Better Choices, Better Deals: Consumers Powering Growth to ensure that businesses would provide key information to their customers on how ...
It established the office of the Parliamentary Commissioner for Administration (Parliamentary Ombudsman). The Ombudsman is responsible for investigating the administrative actions of central government departments and public authorities. The office is independent of the Government and the civil service.
The service is free, independent and impartial. The Ombudsman can also look at complaints about the handling of housing issues by local councils. [2] In June 2018, the All-Party Parliamentary Group for Excellence in the Built Environment called on the UK government to expand the remit of independent UK ombudsman schemes to cover private ...
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