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Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings for your email service provider."
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View my plan Fix problems with third-party mail applications If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Sign in to your AOL account to access your email and manage your account information.
Since AOL owns these services, we can ensure you're always using the most secure sign-in technology when accessing your email. If you'd prefer to continue using your non-AOL email application, try removing and re-adding your account. Look for the AOL logo when you go to set it up again to activate the secure sign-in method.
AOL is committed to protecting the privacy and security of our members. To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated.
To access your AOL Mail account on these apps, you'll need to generate and use an app password. An app password is a randomly generated code that gives a non-AOL app permission to access your AOL account. You'll only need to provide this code once to sign in to your 3rd party email app.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.