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  2. Customer benefit package - Wikipedia

    en.wikipedia.org/wiki/Customer_Benefit_Package

    A combination of a primary product with additional goods and services defines the total product to the customer. [1] In other words, a CBP is a combination of services and goods that adds value to the primary product acquired by the customer. The primary product is the "core" offering that attracts customers and satisfies their basic needs ...

  3. Core product - Wikipedia

    en.wikipedia.org/wiki/Core_product

    Kotler suggested that products can be divided into three levels: core product, actual product and augmented product. [3] The core product is defined as the benefit that the product brings to the customer. The actual product refers to the tangible object and relates to the physical quality and the design. [4] The augmented product consists of ...

  4. Configuration management - Wikipedia

    en.wikipedia.org/wiki/Configuration_management

    The benefits of a CMS/CMDB includes being able to perform functions like root cause analysis, impact analysis, change management, and current state assessment for future state strategy development. Configuration Management (CM) is an ITIL-specific ITSM process that tracks all of the individual CIs in an IT system which may be as simple as a ...

  5. Employee benefits - Wikipedia

    en.wikipedia.org/wiki/Employee_benefits

    "Core benefits" is the term given to benefits which all staff enjoy, such as pension, life insurance, income protection, and holiday. Employees may be unable to remove these benefits, depending on individual employers' preferences. Flexible benefits, often called a "flex scheme", is where employees are allowed to choose how a proportion of ...

  6. Benefits realisation management - Wikipedia

    en.wikipedia.org/.../Benefits_realisation_management

    Benefits realization management has four main definitions. [citation needed] The first definition is to consider benefits management as an organisational change process. It is defined as "the process of organizing and managing, such that the potential benefits arising from the use of IT are actually realized". [5]

  7. Product data management - Wikipedia

    en.wikipedia.org/wiki/Product_data_management

    Product data management (PDM) is the name of a business function within product lifecycle management (PLM) that denotes the management and publication of product data. [1] In software engineering, this is known as version control. The goals of product data management include ensuring all stakeholders share a common understanding, that confusion ...

  8. Product planning - Wikipedia

    en.wikipedia.org/wiki/Product_planning

    It provides significant insight into customers wants, needs, buying habits and behaviours and is a key tool used in the product planning process. [6] For example, customer satisfaction information can be obtained through surveys and market research. The process consists of 4 components: definition, collection, analysis and interpretation. [7]

  9. Category management - Wikipedia

    en.wikipedia.org/wiki/Category_management

    Category management is a retailing and purchasing concept in which the range of products purchased by a business organization or sold by a retailer is broken down into discrete groups of similar or related products. These groups are known as product categories (examples of grocery categories might be: tinned fish, washing detergent, toothpastes).