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Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems
The CMDB is a fundamental component of ITIL framework's Configuration Management process. CMDBs are used to keep track of the state of assets such as products, systems, software, facilities, people as they exist at specific points in time, and the relationship between all assets.
In computing, data deduplication is a technique for eliminating duplicate copies of repeating data. Successful implementation of the technique can improve storage utilization, which may in turn lower capital expenditure by reducing the overall amount of storage media required to meet storage capacity needs.
Federated search came about to meet the need of searching multiple disparate content sources with one query. This allows a user to search multiple databases at once in real time, arrange the results from the various databases into a useful form and then present the results to the user.
It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties. [21 ...
A chart of accounts (COA) is a list of financial accounts and reference numbers, grouped into categories, such as assets, liabilities, equity, revenue and expenses, and used for recording transactions in the organization's general ledger. Accounts may be associated with an identifier (account number) and a caption or header and are coded by ...
Work with both anonymous data (Cookie, device IDs and IP address) and known individual data (e.g. names, addresses, email, phone). Work mainly with anonymous data (cookies, device IDs and IP addresses). Data unification methods: Use sophisticated cleansing and matching algorithms to provide high-quality unified customer profiles.
List the columns that describe each dimension (region name, branch name, business unit name). Determine the lowest level (granularity) of summary in a fact table (e.g. sales dollars). An alternative approach is the four-step design process described in Kimball: [ 1 ] select the business process, declare the grain, identify the dimensions, and ...