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  2. Face negotiation theory - Wikipedia

    en.wikipedia.org/wiki/Face_negotiation_theory

    Research on people's reaction to unethical communication revealed that people use face-threatening acts in order to counter the apprehension in communication. According to Bisel et al. (2011), "denying unethical communication challenges both positive and negative face of the hearer”.

  3. Face (sociological concept) - Wikipedia

    en.wikipedia.org/wiki/Face_(sociological_concept)

    [49] [45] [page needed] Oetzel et al. (2000) defined "facework" as "the communicative strategies one uses to enact self-face and to uphold, support, or challenge another person's face". In terms of interpersonal communication , Facework refers to an individual's identity in a social world and how that identity is created, reinforced, diminished ...

  4. Politeness theory - Wikipedia

    en.wikipedia.org/wiki/Politeness_theory

    The study was able to identify face-saving acts and all four politeness strategies at work. The author states, "Reviewers usually appear to have in mind the addressee's positive face (the desire to be liked and be approved of) as well as his negative face (the desire to be left free to act as he chooses)."

  5. Identity management theory - Wikipedia

    en.wikipedia.org/wiki/Identity_Management_Theory

    Identity management theory explores the role of face, negotiation, and identity convergence in regard to intercultural communication. IMT seeks to explain how the development of interpersonal relationships is the means by which cultural identities are negotiated. [ 1 ]

  6. Defensive communication - Wikipedia

    en.wikipedia.org/wiki/Defensive_Communication

    Defensive communication leads to the degrading of discourse in a group. Defensive communication is a communicative behavior that occurs within relationships, work environments, and social groups [ 1 ] [ 2 ] when an individual reacts in a defensive manner in response to a self-perceived flaw or a threat from outsiders.

  7. Grounding in communication - Wikipedia

    en.wikipedia.org/wiki/Grounding_in_communication

    Grounding in communication theory has described conversation as a form of collaborative action. [2] While grounding in communication theory has been applied to mediated communication, the theory primarily addresses face-to-face conversation. Groups working together will ground their conversations by coming up with common ground or mutual knowledge.

  8. Encoding/decoding model of communication - Wikipedia

    en.wikipedia.org/.../decoding_model_of_communication

    In the process of encoding, the sender (i.e. encoder) uses verbal (e.g. words, signs, images, video) and non-verbal (e.g. body language, hand gestures, face expressions) symbols for which he or she believes the receiver (that is, the decoder) will understand. The symbols can be words and numbers, images, face expressions, signals and/or actions.

  9. Interaction Ritual: Essays on Face-to-Face Behavior - Wikipedia

    en.wikipedia.org/wiki/Interaction_Ritual:_Essays...

    The first essay, "On Face-work", discusses the concept of face, which is the positive self-image a person holds when interacting with others. Goffman believes that face "as a sociological construct of interaction is neither inherent in nor a permanent aspect of the person". [ 6 ]