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The water utility is responsible for providing drinking water, wastewater, and reclaimed water service that protects human health and the environment. Pay your water bill, get billing information, conserve water, report, and learn about the main breaks, get developer requirements for tap installation, removals and fees.
Businesses, schools and industries with Fort Worth Water utility accounts have access to monitor and manage their water use, and pay their water bills, through the City of Fort Worth’s online commercial MyH2O portal.
Businesses, schools and industries with Fort Worth Water utility accounts have access to monitor and manage their water use, and pay their water bills, through the City of Fort Worth’s online commercial MyH2O portal.
Customer representatives are available for in-person assistance with water accounts, including filing paperwork and making payments. Phone representatives are available 7 a.m. to 7 p.m. Monday though Friday.
Fort Worth operates one resource recovery facility – the Village Creek Water Reclamation Facility. It processes wastewater for most of Fort Worth, as well as 23 other communities. Wastewater in far north Fort Worth is treated by the Trinity River Authority’s Denton Creek Wastewater Treatment Plant.
How much does it cost to pay my bill through Fort Worth Water’s online bill system? This service is completely free for customers. How do I sign up for new service? If you are a new customer to Fort Worth Water, call our customer service department at (817)392-4477 to establish a new account. Visit: https://FortWorhTexas.gov/water/account for ...
Fort Worth uses a winter quarter average to determine your billable sewer flow. Household water use in December, January and February is averaged to establish the monthly wastewater volume assessed to your account.
Fort Worth is committed to water efficiency and conservation strategies that reduce water use and waste to help extend the life of existing water supplies and keep clean, safe water affordable for all residents. Learn More.
If you are moving to a new location within Fort Worth, please follow these steps: Call 817-392-4477 before your move so we can continue your service without interruption. Be prepared to provide your water account number or your former service address, your new address and your service request dates.
Bill Assistance Program. Federal assistance is ending soon for low-income customers who are in jeopardy of having their water turned off or need help in paying their water and wastewater bills.