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Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
Performance Management and Appraisal Systems; New Delhi: Response Books, 2004 Performance Management: Towards Organizational Excellence: Sage Response Books, Second Edition, 2016 360 Degree Feedback and Performance Management Systems; (Editors T V Rao, Gopal Mahapatra, Raju Rao and Nandini Chawla) Volume 2, Excel Publications: New Delhi 2002
Performance management work (PMW) describes all activities that are necessary to ensure that performance requirements of application systems (AS) can be met. Therefore, PMW integrates software performance engineering (SPE) [ 1 ] and application performance management (APM) [ 2 ] activities.
Alasdair Antony Kenneth White (born May 24, 1952) is a British management theorist best known for his work on performance management from a behavioural perspective and in the field of deconcentrated and networked organizations. Along with John Fairhurst, White developed the White-Fairhurst Performance Hypothesis relating to the performance life ...
Performance Management (PM) was coined by Daniels in the late 1970s to describe a technology (i.e., science imbedded in applications methods [4]) for managing both behavior and results, the two critical elements of what is known as performance.
Performance is a measure of the results achieved. Performance efficiency is the ratio between effort expended and results achieved. The difference between current performance and the theoretical performance limit is the performance improvement zone. Another way to think of performance improvement is to see it as improvement in four potential areas:
These articles and the first book spread knowledge of the concept of balanced scorecards, leading to Kaplan and Norton being seen as the creators of the concept. While the "corporate scorecard" terminology was coined by Schneiderman, the roots of performance management as an activity run deep in management literature and practice.
Pfeffer has written more than 150 articles and book chapters. He is the author of 15 books including The Human Equation: Building Profits by Putting People First, Managing with Power: Politics and Influence in Organizations, The Knowing-Doing Gap: How Smart Companies Turn Knowledge Into Action, Hidden Value: How Great Companies Achieve ...