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If you suspect a scam regarding an offer from Best Buy or Geek Squad, please report it for investigation by calling us at 1-888-BEST BUY (1-888-237-8289) Phishing, smishing, and vishing scams. Phishing is a type of cybercrime that targets individuals by sending an email containing a malicious link or attachment.
This time they’re pretending to be from Geek Squad, Best Buy’s tech support service. Here’s what we’re hearing about the scam and what to do if you see it. You get a text message or email that says you were or will be charged hundreds of dollars to renew your Geek Squad membership.
Best Buy warns that fraudsters contact people through a phone call, email, text messages, or a pop-up window, and claim their computer is infected with malware, a virus, or has some other...
Phishing scams arrive in your email, while smishing scams come to you in text messages. Help Center Find answers to commonly asked questions about orders, product information, returns and more.
Report the scam: Notify the FTC about the phishing attempt at https://reportfraud.ftc.gov/#/. The more reports received, the easier it will be to combat these scams. Update passwords: Change passwords on your Best Buy and Geek Squad accounts as a precaution. Avoid reusing passwords across accounts.
Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center.
Report it to your local authorities and the Federal Trade Commission right away. Never provide your gift card number and pin to anyone you don’t know. Once those numbers are gone, so is your...