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The City of Chicago offers a variety of convenient payment options to help make paying your utility bill quicker and easier. The easiest way to pay is through the City's new web portal for utility billing. The web portal allows you to: View, print, or download your bills; Go green and enroll in paperless billing ; View payment history and usage
Utility Billing & Customer Service has several payment plan options to residents. Reduced water rates, debt forgiveness, and benefit payments toward water & sewer bills for low-income households. Exemption and rebate programs for senior citizens and not-for-profit organizations.
Pay your bill; Enroll in paperless billing; Set up AutoPay or SelectPay; Set up a payment plan
When in doubt, navigate to our website at utilitybill.chicago.gov to login to your online profile instead of clicking links in emails. When using our website be sure to look in the web address for chicago.gov. Locate your account! Locate and enter information from your statement using the form. We will locate your account based on this information.
Before sharing sensitive information, make sure you’re on a City of Chicago government site. The site is secure. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Make payments quickly and conveniently from your computer or mobile device.
The Department of Water Management purifies and delivers approximately 750 million gallons of drinking water to residents of Chicago and 120 suburbs daily. 42% of the whole state gets their water from us.
Go green and enroll in paperless billing; View payment history and usage; Make a quick payment; Set up a payment plan; Sign up for AutoPay; The AutoPay feature allows you to pay your bills with automatic debits from your bank account. With AutoPay, you will not have to remember to pay your bill.
The fastest way to pay is through the City’s online payment portal at pay.chicago.gov. You can securely pay by credit/debit card or electronic check 24/7. You’ll need your 10-digit account number from your bill.
Utility Billing Relief (UBR) provides low-income Chicago residents with a reduced rate on their water, sewer, and water-sewer taxes, as well as debt relief for those who demonstrate they can manage the reduced rate bills for one year.
Looking for Chicago Water Department billing, payments & services? Quickly find Water Dept phone number, directions & more (Chicago, IL).