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As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2] Government of India has launched India BPO Promotion Scheme (IBPS) as part of Digital India initiative to encourage job creation in Tier-2 and Tier-3 cities. [3] [4] India's BPO Industry handles 56% of the world's business process outsourcing.
Firstsource Solutions Limited is an Indian business process management company headquartered in Mumbai, India.It is owned by RP-Sanjiv Goenka Group. [4]Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors.
eClerx is an Indian IT consulting and outsourcing multinational company based in Mumbai and Pune. eClerx is recognized as one of the Fortune 500 companies.It is engaged in providing business process management, automation and analytics services.
The Philippines Knowledge Process Outsourcing (KPO) services are often called "non-voice" or back office services, referring to activities outside contact center, customer and IT support services. In 2014, the KPO sector comprised 40 percent of the country's outsourcing industry.
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
The following is a list of the largest notable information technology consulting firms in the world, along with their corporate headquarters location and the total number of consultants they have. Many of these serve primarily as third-party consultants and outsourcing partners. Many enterprise software companies employ their own consultants ...
A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu
Pune Airport (IATA: PNQ, ICAO: VAPO) is an international airport and an Indian Air Force base serving the city of Pune, Maharashtra, India. It is located at Lohagaon , approximately 11 km (6.8 mi) northeast of the historic centre of Pune.