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The company said Wednesday that it will enable users of two of the newest iPhone models and eventually some Mac computers to get access to genuine Apple parts and tools for consumer repairs.
Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
To get your repair or replacement, you’ll need to book an appointment at an Apple store or authorized Apple service provider (an outfit that meets the company’s repair standards).
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
The Apple Store is a chain of retail stores owned and operated by Apple Inc. The stores sell, service and repair various Apple products, including Mac desktop and MacBook laptop personal computers, iPhone smartphones, iPad tablet computers, Apple Watch smartwatches, Apple TV digital media players, software, and both Apple-branded and selected third-party accessories.
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[78] [79] About two weeks later, the FTC voted unanimously to enforce the right to repair as policy and to look to take action against companies that limit the type of repair work that can be done at independent repair shops. [80] Apple announced in November 2021 that it would be allowing consumers to order parts and make repairs on Apple ...
Apple has stressed its disapproval of using third-party spare parts to repair its devices yet again. In a new support page, the tech giant said iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max users ...