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[5] [6] [7] Lipp is an expert in leadership and customer service. [8] He is the CEO and President of G. Douglas Lipp & Associates, [ 9 ] a consulting firm. [ 10 ] Lipp previously served as head at the Disney University Corporate Headquarters training department and helped create the first international Disney University at Tokyo Disneyland . [ 11 ]
Hal Becker (born 1954) is an American author and nationally known expert on the subjects of sales, customer service and negotiating.He conducts seminars or provides consultations to more than 140 organizations a year, including, IBM, Disney, New York Life, United Airlines, Verizon, Terminix, AT&T, Pearle Vision and Cintas.
The Walt Disney Archives is the corporate archive for The Walt Disney Company.Established in 1970 by Dave Smith, the Walt Disney Archives is the official repository for Disney's history—which includes everything from corporate files to photographs, movie props and costumes, consumer products, and assets from Disney's theme parks.
A user guide, also commonly known as a user manual, is intended to assist users in using a particular product, service or application. It is usually written by a technician, product developer, or a company's customer service staff. Most user guides contain both a written guide and associated images.
MyMagic+ is a suite of technologies first implemented at the Walt Disney World Resort that enable a number of services and enhancements to guests of the resort. Influenced by wearable computing and the concept of the Internet of Things, the system is primarily designed to consolidate various functions, such as payments, hotel room access, ticketing, FastPass, into a digital architecture ...
Lightning lanes are purchased via Disney Genie a service available at Disneyland Resort and Walt Disney World Resort that is offered through the My Disney Experience mobile app. Named after the Disney character from the 1992 animated film Aladdin, the Genie portion of the system is a free tool for guests that assists with itinerary planning ...
Disney Consumer Products and Interactive Media (DCPI), was a segment and subsidiary of The Walt Disney Company that engaged in merchandising of the Disney brand and Disney properties through licensing, retail, video games, digital applications and content divisions.
Disney Institute is the professional development and external training arm of The Walt Disney Company.The company showcases 'the business behind the magic' through seminars, workshops and presentations, as well as programs for professionals from many different industries, including healthcare, aerospace/aviation, government/military, food/beverage and retail.