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Metro was established in 1994 as General Wireless, Inc., by Roger Linquist and Malcolm Lorang. [4] PCS referred to the industry term, Personal Communications Service. Its service was first launched in 2002. [5] [6] As of February 2005, MetroPCS had about 1.5 million subscribers in the country. [7]
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Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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