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2. Remote work - Wikipedia

   en.wikipedia.org/wiki/Remote_work

   According to a Gallup poll in September 2021, 45% of full-time U.S. employees worked from home, including 25% who worked from home all of the time and 20% who worked from home part of the time. 91% of those who work remotely (fully or partially) hoped to continue to do so after the pandemic. Among all workers, 54% believed that their company's ...

3. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   A 1970 police call centre in Brierley Hill, England. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

4. Atlanta - Wikipedia

   en.wikipedia.org/wiki/Atlanta

   The city is also ranked as the sixth fastest-growing for IT jobs, with an employment growth of 4.8% in 2012 and a three-year growth near 9%, or 16,000 jobs. Companies are drawn to Atlanta's lower costs and educated workforce. [229] [230] [231] [232]

5. 9 Unexpected Companies Hiring Remote Workers Right Now - AOL

   www.aol.com/news/9-unexpected-companies-hiring...

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6. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems.

7. Cloud computing - Wikipedia

   en.wikipedia.org/wiki/Cloud_computing

   The "data center" model, where users submitted jobs to operators to run on mainframes, was predominantly used during this era. This was a time of exploration and experimentation with ways to make large-scale computing power available to more users through time-sharing , optimizing the infrastructure, platform, and applications, and increasing ...