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OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
RT has many ways to highly customize creating and updating tickets, owners, dependencies, custom everything, and workflows. A web interface is available for both logged in users and guest/customer/end users. Template callbacks allow the modification of the software's web pages without requiring extensive knowledge.
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A ticket exchange, also known as a secondary ticket outlet, is a market where tickets are bought and sold. Ticket exchanges allow people to buy and sell tickets online. Typically, ticket exchanges are used by individuals wanting to buy or resell tickets from other individuals rather than from the event the ticket is
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FC2: (Common Format V2) Machine-level ASCII representation for synchronized (hierarchical) networks of automata. Defined by the Esprit Basic Research Action CONCUR, 1992. Used as an input and exchange format by a number of verification tools, mainly in the area of process algebras. FSP: Finite State Processes language defined at Imperial College.
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