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In addition, customer service was poor; fixing a problem may have taken an average of 10 to 15 days. Despite this, consumers had to stick with PTCL, as they had no other options. This prompted the government to take a series of actions to improve the service by opening the telecommunications market. [2]
Pakistan Telecommunication Company Ltd., commonly known as PTCL, is the national telecommunication company in Pakistan. [1] [3] PTCL provides telephone and internet services nationwide and is the backbone for the country's telecommunication infrastructure.
There are over 200 internet service providers in Pakistan. [5] Fiber based home broadband has seen rapid adoption in Pakistan, with less than 70,000 subscribers in 2018, that number has grown to 1.9 million as of January 2025. [4] High speed broadband is offered by all major ISPs with plans ranging from 10 Mbit/s to 1 Gbit/s.
Rank Operator MCC / MNC Tuple Number Prefix Technology Services Ownership Total Subscribers as of January 2025 [1]; Mainland Pakistan AJ&K/Gilgit-Baltistan; 1 Jazz (PMCL - Pakistan Mobile Communications Limited)
The Pakistan Telecommunication Authority (PTA) (Urdu: مقتدرہِ ٹیلی مواصلات پاکستان) is the telecommunication regulator of Pakistan, responsible for the establishment, operation and maintenance of telecommunication systems and the provision of telecommunication services in Pakistan.
Post-merger with Warid, Jazz was able to use Warid's license allowing them to become a 4G network using a 5 MHz block in the 1800 MHz band. In May 2017, Jazz won the 2017 NGMS auction held by PTA. [16] This includes a 10 MHz block in the 1800 MHz (FDD-LTE Band 3) frequency to be used for Jazz 4G.
Multichannel multipoint distribution service (MMDS), formerly known as broadband radio service (BRS) and also known as wireless cable, is a wireless telecommunications technology, used for general-purpose broadband networking or, more commonly, as an alternative method of cable television programming reception.
Universal Service Fund company was established in 2007 by the Government under Companies Ordinance 1984 to spread the benefits of the telecom revolution to all corners of Pakistan. Universal Service Fund promotes the development of telecommunication services in un-served and under-served areas throughout the country.