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Aangan / ˈ ɑː ŋ ɡ ə n / (Urdu: آنگن, romanized: Āṅgan, lit. 'courtyard'), alternatively spelled Angan, is a period novel by Pakistani novelist and short story writer Khadija Mastoor. Published in 1962, it is hailed as a masterpiece of Urdu literature.
Umrao Jaan Ada (Urdu: اُمراؤ جان ادا) is an Urdu novel by Mirza Hadi Ruswa (1857–1931), first published in 1899. [1] It is considered the first Urdu novel by many [2] and tells the story of a tawaif and poet by the same name from 19th century Lucknow, as recounted by her to the author.
The story is about six people working in a call center and relates the events that happen one night when get a phone-call from 'God'. Claimed to be based on a true story, the author uses Shyam Mehra ( alias Sam Marcy) as the narrator and protagonist , who is one among the six call center employees.
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
Luckily, he survives, and in a lounge, he meets a girl. She tells him a story about six friends and their boss, who all work together at a Mumbai-based call centre. They are instructed never to reveal their location and speak with an American accent by a Boston-based company. There is Shyam (Sam), Priyanka, Varun, Esha, Radhika, and Military Uncle.
Urdu in its less formalised register is known as rekhta (ریختہ, rek̤h̤tah, 'rough mixture', Urdu pronunciation:); the more formal register is sometimes referred to as زبانِ اُردُوئے معلّٰى, zabān-i Urdū-yi muʿallá, 'language of the exalted camp' (Urdu pronunciation: [zəbaːn eː ʊrdu eː moəllaː]) or لشکری ...
Dhuan (Smoke), from which the collection takes its title, was first published in the Urdu magazine Saqi. The story deals with the awakening of sexual urges in a twelve-year old boy, Masud. [ 6 ] In Cuhe daan (Mousetrap), Manto depicts the early discovery of romantic love by teenagers.