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Citrix Systems. Citrix Systems, Inc. is an American multinational cloud computing and virtualization technology company that provides server, application and desktop virtualization, networking, software as a service (SaaS), and cloud computing technologies. Citrix claims that their products are used by over 400,000 clients worldwide, including ...
Interactive voice response. Interactive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition ...
A voice-user interface ( VUI) enables spoken human interaction with computers, using speech recognition to understand spoken commands and answer questions, and typically text to speech to play a reply. A voice command device is a device controlled with a voice user interface. Voice user interfaces have been added to automobiles, home automation ...
Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...
Videotelephony (also known as videoconferencing or video call) is the use of audio and video for simultaneous two-way communication. [1] There are many terms to refer to videotelephony. Videophones are standalone devices for video calling (compare Telephone ). In the present day, devices like smartphones and computers are capable of video ...
e. The Bloomberg Terminal is a computer software system provided by the financial data vendor Bloomberg L.P. that enables professionals in the financial service sector and other industries to access Bloomberg Professional Services through which users can monitor and analyze real-time financial market data and place trades on the electronic ...
RingCentral Office is a cloud-based PBX system for businesses. RingCentral Office features include call auto-attendant, company directory, call forwarding and handling, multiple extensions, a mobile app for iPhone and Android, Business SMS, video conferencing and screen-sharing, and fax. RingCentral Glip
Plain old telephone service. Plain Old Telephone Service ( POTS ), or Plain Ordinary Telephone System, [1] is a retronym for voice-grade telephone service employing analog signal transmission over copper loops. Originally POTS stood for Post Office Telephone Service as early phone lines in most parts of the world were operated directly by the ...