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Remote monitoring and management (RMM) is the process of supervising and controlling IT systems (such as network devices, desktops, servers and mobile devices) by means of locally installed agents that can be accessed by a management service provider.
By the end of 2009, the company had $70,000 in monthly sales. When a new Datto product in 2010 caused old systems to crash, a replacement system was designed from scratch: SIRIS was released several months later as a free upgrade. In 2011, sales were $9 million. The following year, they were $25 million. [8]
Atera Networks (also known as "Atera") is an IT management software that integrates functionalities such as remote monitoring and management (RMM), patch management, and operational automation alongside operational aspects like help desk, and ticketing systems.
Most commonly expected features for a product in this arena are present. Examples include reboot and reconnect, drag and drop file transfer, screen recording, safe mode support, multiple monitor, command line access, wake-on-LAN, VoIP, chat, and a custom toolbox for quick deployment of support tools.
MSP360 was founded as CloudBerry Lab in 2008 [1] and incorporated in 2011, initially releasing CloudBerry Explorer for Amazon S3, [2] followed by versions for Microsoft Azure, [3] Google Cloud, [4] and OpenStack Swift. [5]
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Spiceworks is an online community where users can collaborate and seek advice from one another, and also engage in a marketplace to purchase IT-related services and products. [5] The network is estimated to be used by more than six million IT professionals and 3,000 technology vendors.
Apache Guacamole is a free and open-source, cross-platform, clientless remote desktop gateway maintained by the Apache Software Foundation.It allows users to control remote computers or virtual machines via a web browser, and allows administrators to dictate how and whether users can connect using an extensible authentication and authorization system.
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