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Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems
The Rainbow Series (sometimes known as the Rainbow Books) is a series of computer security standards and guidelines published by the United States government in the 1980s and 1990s. They were originally published by the U.S. Department of Defense Computer Security Center, and then by the National Computer Security Center .
Database activity monitoring (DAM, a.k.a. Enterprise database auditing and Real-time protection [1]) is a database security technology for monitoring and analyzing database activity. DAM may combine data from network-based monitoring and native audit information to provide a comprehensive picture of database activity.
Work on the Orange book began in 1979. The creation of the Orange Book was a major project spanning the period from Nibaldi's 1979 report [4] to the official release of the Orange Book in 1983. The first public draft of the evaluation criteria was the Blue Book released in May 1982. [1] The Orange book was published in August 1983.
Workflow systems—Systems that allow the representation of processes associated with the creation, use and maintenance of organisational knowledge, such as the process of creating and utilise forms and documents. Content management and document management systems—Software systems that automate the process of creating web content and/or ...
Runbook automation (RBA) [8] is the ability to define, build, orchestrate, manage, and report on workflows that support system and network operational processes. Areas of a business ideal for IT automation are Operations Teams, Service Desk, Network Operations Center's (NOC's), Cloud Operations, Integrations, and Automation Center of Excellence (CoE).
A customer data platform (CDP) is a computer system used by marketing departments that assembles data about individual people from various sources into one database, with which other software systems can interact. [26] As of February 2017, about twenty companies were selling such systems and revenue for them was around US$300 million. [26]
Maker-checker (or Maker and Checker or 4-Eyes) is one of the central principles of authorization in the information systems of financial organizations. The principle of maker and checker means that for each transaction, there must be at least two individuals necessary for its completion.