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Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy, it is a skill that can be learned and a mode of communication.
In interpersonal communication, an I-message or I-statement is an assertion about the feelings, beliefs, values, etc. of the person speaking, generally expressed as a sentence beginning with the word I, and is contrasted with a "you-message" or "you-statement", which often begins with the word you and focuses on the person spoken to.
Business communication training: It is possible for developing the skills needed for business networking and enhance their communication skills. It helps in communicating the apt message to the appropriate person at the most right time and to effectively manage and develop assertive skills.
Active listening is a communication technique designed to foster understanding and strengthen interpersonal relationships by intentionally focusing on the speaker's verbal and non-verbal cues. Unlike passive listening, which involves simply hearing words, active listening requires deliberate engagement to fully comprehend the speaker's intended ...
Thomas Gordon (March 11, 1918 – August 26, 2002) was an American clinical psychologist and colleague of Carl Rogers.He is widely recognized as a pioneer in teaching communication skills and conflict resolution methods to parents, teachers, leaders, women, youth and salespeople.
The chapter “Conditioning Excitatory Reflexes” in Conditioned Reflex Therapy is the first concrete description and explanation of how “assertiveness” works, and why it is important for a patient to practice. “Early recognition of the problem of unassertive behavior was provided by Salter,” according to Goldfried and Davison.
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Some communication is intentional and deliberate, for example, before you ask your boss to give you a promotion or a raise, you will do a lot of mental building and practice many times how to talk to your boss so that it will not cause embarrassment. But at the same time, communication can also be unintentional.
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