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  2. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.

  3. Six Sigma - Wikipedia

    en.wikipedia.org/wiki/Six_Sigma

    Six Sigma (6σ) is a set of techniques and tools for process improvement.It was introduced by American engineer Bill Smith while working at Motorola in 1986. [1] [2]Six Sigma strategies seek to improve manufacturing quality by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes.

  4. Lean Six Sigma - Wikipedia

    en.wikipedia.org/wiki/Lean_Six_Sigma

    Lean Six Sigma is a process improvement approach that uses a collaborative team effort to improve performance by systematically removing operational waste [1] and reducing process variation. It combines the many tools and techniques that form the "tool box" of Lean Management and Six Sigma to increase the velocity of value creation in business ...

  5. Quality circle - Wikipedia

    en.wikipedia.org/wiki/Quality_circle

    There are seven basic quality improvement tools that circles use: Cause-and-effect diagrams (sometimes called Ishikawa or "fishbone" diagrams) Pareto charts; Process mapping, data gathering tools such as check sheets; Graphical tools such as histograms, frequency diagrams, spot charts and pie charts; Run charts and control charts

  6. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    ISO 15504-4: 2005 — information technology — process assessment — Part 4: Guidance on use for process improvement and process capability determination. QFD — quality function deployment, also known as the house of quality approach. Kaizen — 改善, Japanese for change for the better; the common English term is continuous improvement.

  7. DMAIC - Wikipedia

    en.wikipedia.org/wiki/DMAIC

    However, it is acceptable to use basic tools if these are appropriate. Of the "validated" root causes, all or some can be. [clarification needed] List and prioritize potential causes of the problem; Prioritize the root causes (key process inputs) to pursue in the Improve step; Identify how the process inputs (Xs) affect the process outputs (Ys).

  8. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    "Top management has direct responsibility for quality improvement." "Increased quality comes from systematic analysis and improvement of work processes." "Quality improvement is a continuous effort and conducted throughout the organization." The Navy used the following tools and techniques: The PDCA cycle to drive issues to resolution

  9. Design for Six Sigma - Wikipedia

    en.wikipedia.org/wiki/Design_for_Six_Sigma

    It is used for product or process design in contrast with process improvement. [1] Measurement is the most important part of most Six Sigma or DFSS tools, but whereas in Six Sigma measurements are made from an existing process, DFSS focuses on gaining a deep insight into customer needs and using these to inform every design decision and trade-off.

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