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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Newer browsers provide added benefits, such as increased web surfing security, private browsing, and faster web page uploads. To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top.

  4. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    If that doesn't fix the problem, try these steps and attempt to sign in after each one: Clear your browser's cookies. Quit and then restart your browser. Use a different supported web browser. Try signing into a different sign-in page, like our Aol.com sign-in page or the AOL Mail sign-in page.

  5. File locking - Wikipedia

    en.wikipedia.org/wiki/File_locking

    Any file containing an executable program file that is currently running on the computer system as a program (e.g. an EXE, COM, DLL, CPL or other binary program file format) is normally locked by the operating system itself, preventing any application from modifying or deleting it. Any attempt to do so will be denied with a sharing violation ...

  6. Installation (computer programs) - Wikipedia

    en.wikipedia.org/wiki/Installation_(computer...

    Installation (or setup) of a computer program (including device drivers and plugins), is the act of making the program ready for execution. Installation refers to the particular configuration of software or hardware with a view to making it usable with the computer. A soft or digital copy of the piece of software (program) is needed to install it.

  7. Crash (computing) - Wikipedia

    en.wikipedia.org/wiki/Crash_(computing)

    In computing, a crash, or system crash, occurs when a computer program such as a software application or an operating system stops functioning properly and exits. On some operating systems or individual applications, a crash reporting service will report the crash and any details relating to it (or give the user the option to do so), usually to ...

  8. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    The software for most Android devices can be updated from the Settings app, but check with your manufacturer for instructions specific to your device. Force stop and restart the app Verified for version 4.4 and later

  9. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info.