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  2. Here's the one word you should never include in a sincere ...

    www.aol.com/news/apologize-experts-share-why...

    A “true apology does not include the word ‘but,'" she says. According to Lerner, a good example of an apology goes like this: “I’m really sorry about what I said at the party last night ...

  3. Correction (newspaper) - Wikipedia

    en.wikipedia.org/wiki/Correction_(newspaper)

    All trashlines on refiles and corrections must include the word 'corrects' or 'correcting'." [ 1 ] A correction differs from a clarification, which clears up a statement that – while factually correct – may result in a misunderstanding or an unfair assumption.

  4. Purchase order - Wikipedia

    en.wikipedia.org/wiki/Purchase_order

    An example of a purchase order request from a travel agent. A purchase order, often abbreviated to PO, is a commercial document issued by a buyer to a seller, indicating types, quantities, and agreed prices for products or services required. [1] It is used to control the purchasing of products and services from external suppliers. [2]

  5. Non-apology apology - Wikipedia

    en.wikipedia.org/wiki/Non-apology_apology

    A non-apology apology, sometimes called a backhanded apology, empty apology, nonpology, or fauxpology, [1] [2] is a statement in the form of an apology that does not express remorse for what was done or said, or assigns fault to those ostensibly receiving the apology. [3] It is common in politics and public relations. [3]

  6. QVC apologizes for ‘You’ll love this bag longtime ...

    www.aol.com/news/qvc-apologizes-ll-love-bag...

    QVC president Mike Fitzharris issued on Friday an apology on behalf of the company, following a marketing email sent earlier in the day that promoted a handbag with the subject line, “You’ll ...

  7. Ulta apologizes for 'insensitive choice of words' about late ...

    www.aol.com/news/ulta-apologizes-insensitive...

    The email concluded with an apology to the Spade family, Kate Spade brand partners, and guests. "We apologize for this upsetting mistake," the statement read. "Simply put, this is below our standards.

  8. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange. Overview

  9. Product recall - Wikipedia

    en.wikipedia.org/wiki/Product_recall

    If the owners of an affected product can be reasonably identified (e.g. a vehicle recall, where owners can be identified using the motor vehicle register), notices may be sent directly to them through post or email. Typically, the consumer is advised to return the goods, regardless of condition, to the seller for a full refund or modification.