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The new 988 number extends to over two hundred crisis centers that provide 24/7 service via a toll-free hotline. The call is routed to the nearest crisis center that provides immediate counseling and a referral to a local mental health service. The Lifeline supports people who call for their own crisis or for someone they care about.
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The service is available 24/7 via the toll-free hotline number 988. Callers press 1 on their keypad to connect to the Veterans Crisis Line instead of the 988 Suicide & Crisis Lifeline, which shares the same number. It can also be reached by texting the SMS number 838255 or via online chat on the hotline's website. [1] [2] [3] [4]