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2. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A service-level agreement can track multiple performance metrics. In this context, these metrics are called service level indicators (SLIs). The target value of a given SLI is called a service-level objective (SLO). In IT-service management, a common case is a call center or service desk. SLAs in such cases usually refer to the following SLIs:

3. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

4. Template:Cloud computing - Wikipedia

   en.wikipedia.org/wiki/Template:Cloud_computing

   The Template:Cloud computing links to articles related to different layers specific to cloud computing. It should have a small number (5-10) of the best available examples of each layer as its purpose is to illustrate by example rather than to advertise products and services. Don't add your not-yet-notable product here as it will only be reverted.

5. Microsoft 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_365

   Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web), and ...

6. Operational-level agreement - Wikipedia

   en.wikipedia.org/wiki/Operational-level_agreement

   The objective of the OLA is to present a clear, concise and measurable description of the service provider's internal support relationships. OLA is sometimes expanded to other phrases but they all have the same meaning: organizational-level agreement; operating-level agreement; operations-level agreement. OLA is not a substitute for an SLA.

7. Service-level objective - Wikipedia

   en.wikipedia.org/wiki/Service-level_objective

   A service-level objective (SLO), as per the O'Reilly Site Reliability Engineering book, is a "target value or range of values for a service level that is measured by an SLI." [1] An SLO is a key element of a service-level agreement (SLA) between a service provider and a customer. SLOs are agreed upon as a means of measuring the performance of ...

8. Microsoft Office - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Office

   Word, Excel, and PowerPoint on the web can all natively open, edit, and save Office Open XML files (docx, xlsx, pptx) as well as OpenDocument files (odt, ods, odp). They can also open the older Office file formats (doc, xls, ppt), but will be converted to the newer Open XML formats if the user wishes to edit them online. Other formats cannot be ...

9. LibreOffice - Wikipedia

   en.wikipedia.org/wiki/LibreOffice

   LibreOffice (/ ˈ l iː b r ə /) [11] is a free and open-source office productivity software suite, a project of The Document Foundation (TDF). It was forked in 2010 from OpenOffice.org, an open-sourced version of the earlier StarOffice.