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  2. Call-tracking software - Wikipedia

    en.wikipedia.org/wiki/Call-tracking_software

    Call tracking software records information about incoming telephone calls and, in some regions, records the calls themselves.Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct ...

  3. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties.

  5. Lead management - Wikipedia

    en.wikipedia.org/wiki/Lead_management

    Lead acquisition is the first, and possibly the most critical potential disconnect in the lead management process. With billions being spent on advertising expenditures, [2] in many cases the value of those expenditures is reduced because relevant information from responses is not collected or distributed.

  6. Luminate (company) - Wikipedia

    en.wikipedia.org/wiki/Luminate_(company)

    It is the source of sales information for the Billboard music charts. The company operates the analytics platform Music Connect, Music 360 [5] and Broadcast Data Systems (which tracks airplay of music), the latter of which was shut down in September 2022. [6] Nielsen SoundScan began tracking sales data for Nielsen on March 1, 1991. [7]

  7. Call to action (marketing) - Wikipedia

    en.wikipedia.org/wiki/Call_to_action_(marketing)

    Call to action (CTA) is a marketing term for any text designed to prompt an immediate response or encourage an immediate sale. A CTA most often refers to the use of words or phrases that can be incorporated into sales scripts, advertising messages, or web pages, which compel an audience to act in a specific way.

  8. Dispatch (logistics) - Wikipedia

    en.wikipedia.org/wiki/Dispatch_(logistics)

    A log book is used to track times, event details, and other information about calls for service. In a tow truck example, the icon might be labelled with the tow car's radio identifier, "Down town 6". During a shift, the icon would be moved by the dispatcher into whatever column describes the resource's current condition.

  9. Invoice - Wikipedia

    en.wikipedia.org/wiki/Invoice

    From a seller's point of view, an invoice is a sales invoice. From a buyer's point of view, an invoice is a purchase invoice. The document indicates the buyer and seller, but the term invoice indicates money is owed or owing.

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