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2. Operating agreement - Wikipedia

   en.wikipedia.org/wiki/Operating_agreement

   An operating agreement is a key document used by limited liability companies (LLCs) to outline the business' financial and functional decisions including rules, regulations and provisions. The purpose of the document is to govern the internal operations of the business in a way that suits the specific needs of the business owners, called ...

3. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A service-level agreement (SLA) is an agreement between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. [1] The most common component of an SLA is that the services should be provided to the customer as agreed upon ...

4. Operational-level agreement - Wikipedia

   en.wikipedia.org/wiki/Operational-level_agreement

   An operational-level agreement (OLA) defines interdependent relationships in support of a service-level agreement (SLA). [1] The agreement describes the responsibilities of each internal support group toward other support groups, including the process and timeframe for delivery of their services. The objective of the OLA is to present a clear ...

5. Management contract - Wikipedia

   en.wikipedia.org/wiki/Management_contract

   Management contract. A management contract is an arrangement under which operational control of an enterprise is vested by contract in a separate enterprise that performs the necessary managerial functions in return for a fee. Management contracts involve not just selling a method of doing things (as with franchising or licensing) but actually ...

6. Memorandum of understanding - Wikipedia

   en.wikipedia.org/wiki/Memorandum_of_understanding

   Memorandum of understanding. A memorandum of understanding (MoU) is a type of agreement between two (bilateral) or more (multilateral) parties. It expresses a convergence of will between the parties, indicating an intended common line of action. [1] It is often used either in cases where parties do not imply a legal commitment or in situations ...

7. Standard operating procedure - Wikipedia

   en.wikipedia.org/wiki/Standard_operating_procedure

   A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations .