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Retention rate is a statistical measurement of the proportion of people that remain involved with a group from one time period to another. The concept is used in many contexts, including marketing, investment, education, employee management, research, and clinical trials.
Employee retention is the ability of an organization to retain its employees and ensure sustainability. Employee retention can be represented by a simple statistic (for example, a retention rate of 80% usually indicates that an organization kept 80% of its employees in a given period).
Customer retention is an outcome that is the result of several different antecedents as described below. Customer satisfaction: Research shows that customer satisfaction is a direct driver of customer retention in a wide variety of industries. Despite the claims made by some one-off studies, the bulk of the evidence is unambiguously clear ...
The turnover rate is the percentage of the total workforce who leave over a certain period. [1] ... according to the 2006 Bureau of Labor Statistics [citation needed].
Teacher attrition and retention also vary based on the sector of the school (e.g., traditional public vs. charter) and whether it is located in an urban or rural area. [7] [8] The characteristics of teacher, schools, and students can even redefine the effect of salaries on teacher retention. [9] [10]
The company's competitive moat stems from exceptional customer retention rates, driven by both the essential nature of its services and deep client relationships developed over decades.
Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than the cost of acquiring a new one. [1]
Companies With 2-50 Employees. Under the Affordable Care Act, or ACA,, companies with a staff of fewer than 50 have no legal requirement to offer health insurance benefits for employees, but ...