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2. Confirm the proper code is listed. For most telephone services, this code is *70. Note: If your connection problems persist, try removing the checkmark for call waiting. Dialing *70 can prevent the call from completing when the phone line does not have the call waiting feature active. Leave this option unchecked if you are no longer able to ...
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
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HOT Fixed! - in some cases mail form not closing after successful send; HOT Fixed! - in some cases download manager blank, new items not added; HOT Fixed! - opened favorites folder state not remembered; HOT Fixed! - rename local folder in Saved on My PC could leave old folder remaining (copy) October Update #1 - 10/3/2024 (Version 11.1.4711)
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If you don't have dial-up, you'll need to try some other steps to fix problems with broadband connections. An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps:
If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.