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Voice short codes enable UK mobile phone users to dial a 5-digit short code (usually beginning 6, 7 or 8 - e.g. 61500) as an alternative to a standard geographic (e.g. 01 or 02 prefix) or non-geographic (e.g. 03, 08 or 09 prefix) long number.
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IVR systems can be used to create self-service solutions for mobile purchases, banking payments, services, retail orders, utilities, travel information and weather conditions. In combination with systems such an automated attendant and automatic call distributor (ACD), call routing can be optimized for a better caller experience and workforce ...
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Users could double-click a voicemail from their email inbox and hear the message through their PC or a phone next to their desk. Voice messages could be sent using email or telephone addressing schemes, and the data networking infrastructure was used to send messages between locations rather than the public switched telephone network.
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