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In May 2019 USAA opened another Phoenix office located at 25700 N Norterra Pkwy in north Phoenix that will eventually house 1,100 employees primarily software developers. [39] [40] On May 27, 2021, USAA announced that it will be adding an additional 750 employees to its 100-employee base in Charlotte, North Carolina.
USAA Corporate Headquarters San Antonio, Texas United States: 476,000 50 15.25 4 1976 15,000 The Exchange 106: Kuala Lumpur Malaysia: 453,835 1,462 445.5 95 2019 Willis Tower: Chicago United States: 416,000 1,451 442 108 1974 ~15,000 [5] Petronas Twin Towers: Kuala Lumpur Malaysia: 395,000 1,483 451.9 88 1996 CCTV Headquarters: Beijing China ...
Austin, Texas; Atlanta, Georgia (metropolitan area); Birmingham, Alabama; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois (metropolitan area ...
Starting in 2019, USAA has also faced a number of fines — $3.5 million over customer-related violations, $85 million over compliance and management issues and $140 million over weak protections ...
A private company, USAA ranks at No. 103 in the Fortune 500. For 2023, the company reported a net income of $1.2 billion and increased its net worth 6% year over year, reaching $29.1 billion.
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In November 2018, Victory Capital announced it would acquire USAA Asset Management Company for $850 million. [18] As a result, in January 2019, Victory Capital announced it would move its headquarters from Cleveland, Ohio to San Antonio, Texas. [19] Both actions were completed in 2019. [20]
USAA has history of complaints, fines, security breaches. According to the Better Business Bureau, there have been 4,119 total complaints against USAA in the last three years.