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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
The results are in. After polling its readers -- habitual evaluators of the relative "goodness" of products -- Consumer Reports announced this month which cable TV companies are the most hated in ...
In the last 10 years, the dominant story in the cable TV industry has been cord-cutting. Droves of viewers continue to flee gigantic 20th-century corporations because of their outrageously high...
The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [238] Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001.
The United States pay television content advisory system is a television content rating system developed cooperatively by the American pay television industry; it first went into effect on March 1, 1994, on cable-originated premium channels owned by the system's principal developers, Home Box Office, Inc. and Showtime Networks.
All of the cable news channels saw growth over 2023 thanks to major political events as the party nominations and debates brought in larger audiences. Through Dec. 10, Fox News is up 21%, MSNBC ...
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